This guide is intended to aid and serve as a “how to” for all users as they enroll in Multi-Factor Authentication (MFA). The Dallas County Community College District (DCCCD) implementation of MFA is implemented for nonstudent accounts only.
Multi-Factor Authentication (MFA), also known as 2-Step Authentication, is a Microsoft delivered feature which allows an enrolled user to better protect their account by requiring additional steps when signing in. By setting up multi-factor authentication, you add an extra layer of security to your Office 365 account. The first step is to sign in with your password and a code is automatically sent to your phone.
When you sign in from outside the DCCCD Administrative network or Secure Wireless Network, you will be prompted for a code or an authorization from the Microsoft Authenticator App.
It is strongly recommended to set up more than one verification method. For example, if you travel a lot, consider setting up the Microsoft Authenticator for your verification method. It is an easy to use verification method that does not result in any text or call related charges.
The Microsoft Authenticator app installation is required before beginning the mobile device MFA client setup. The Microsoft Authenticator App is available for mobile devices on these operating systems:
Android, iOS, and Windows.
Once it is enabled, you can proactively set-up up Multi-Factor Authentication on your account by accessing
Additionally, you can access Multi-Factor Authentication for further configuration in your Office 365
My Account. After signing in to any Office 365 application in a browser, select
Additional security verification under
Security and Privacy. Your settings can be found by clicking on your image icon in the upper right and selecting
My Account > Security & Privacy > Additional security verification.
Otherwise, you will be prompted to enroll in MFA the first time you sign in from outside the DCCCD Administrative network.
Once multi-factor authentication, also called 2-step verification, is enabled, you must set up your account to use it.
To access Outlook from a phone or computing device outside of the DCCCD Administrative network, you will need to perform these additional steps.
Do not set-up an App password on a shared computing device.
App passwords can be managed on the
Additional security verification screen by selecting the
App password link at the top.
If you have any questions regarding this user guide, please contact IT Operations and Support Services, via email, at
Download the Multi-Factor Authentication MFA Enrollment Guide (PDF - 0.88MB)