​​​​Refunds and Disbursements 'Delivered Your Way'

Dallas College uses eRefunds to distribute disbursements and refunds to students.

What Is eRefunds?

eRefunds is a service that Dallas College has partnered with to process and distribute refunds and disbursements to students. This includes financial aid disbursements, refunds, grants and any other payments you may be owed.

eRefunds allows you to receive refunds and disbursements "Delivered Your Way."

The software that connects Dallas College to the eRefunds service is called ​​​Heartland/TouchNet, and the eRefunds refund processor and student support hotline is called Heartland/ECSI. You will see both names as you use the various functions of eRefunds.

How Does eRefunds Work?

If you don’t​ have a bank account, don’t worry — ​we will mail you a check.​

eRefunds lets you designate your own bank account where all your refunds and disbursements can be directly deposited.

If you do not have a bank account, don't worry — we will mail your disbursements and refunds to you in a check to the address we have on file for you.

The best part is you can open a bank account wherever you choose. By shopping around at local banks and credit unions, you can find the bank and terms that fit your needs.

Have More Questions?

You can:

  • Live chat with the Heartland ECSI (eRefunds) customer service team.
  • Call Heartland ECSI (eRefunds) at 844-700-0134.
  • Email the Heartland ECSI (eRefunds) student support center at