Section 1: Overview
Section 2: Program Eligibility
Section 4: Appeals, Stop Outs, and Reinstatement
Section 5: Application and Initial Funding
Section 6: Funding Renewal
2019-2020 Participating High Schools
The Dallas County Parent Promise (DCPP) is a transformational effort of the Dallas County Community College District (DCCCD) Foundation to reduce the financial burden on Dallas County adults while completing a postsecondary degree or credential. The DCPP is an expansion of and funded by the DCCCD Foundation’s existing LevelUp Scholarship Program. Students at fifteen of the participating DCPP high schools who complete the Dallas County Promise (DCP) Pledge by February 7, 2020 will enable his/her parent or guardian’s eligibility in the DCPP. DCPP Scholars will be paired with and supported by a DCCCD Success Coach, an Academic Advisor, and a Career mentor.
The vision of the Dallas County Parent Promise is to create equal access to in-demand career opportunities in Dallas County by removing financial barriers to attaining certificate and degree completion.
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The DCCCD Foundation’s LevelUp Scholarship provides a “last dollar” scholarship to one parent or guardian of a graduating student from one of the fifteen participating Dallas County Promise (DCP) high schools. DCPP participants must be willing to enroll in a DCCCD academic program which leads to an occupation in an in-demand career field. The DCPP scholarship covers any gap between financial aid awards and the cost of tuition at one of the seven DCCCD colleges for up to 5 years or the completion of a certificate or degree. DCPP scholarships are awarded to scholars attending a DCCCD college who maintain a 2.0 GPA each semester, and whose annual Adjusted Gross Income (AGI) is less than $55,000. In addition to the financial aid award, DCPP scholars will be guided by a Success Coach, Academic Advisor, and Career mentor who will help the scholar with deadlines as well as college and community resources.
Eligibility is limited to parents and guardians of participating DCP high schools who meet the following criteria:
In regards to a scholar’s criminal record, eligibility for the Dallas County Parent Promise program is consistent with the eligibility requirements in the federal Title IV programs which includes the Federal Pell Grant program.
DCPP Scholars must meet the following criteria in order to maintain eligibility:
The Dallas County Parent Promise invokes the right to immediately remove a scholar’s eligibility if they fail to adhere to any of the following requirements:
An academic appeal is a procedure, which allows a scholar, in certain circumstances, to ask for a review of a decision relating to the academic progress or award. The appeal gives the scholar an opportunity to put their grades into context, explain what went wrong, and that they have a plan for future success.
No one has ever entered college with the goal of being dismissed. Unfortunately, life happens. Perhaps the scholar simply was not quite ready for the challenges of college or maybe they encountered factors outside of their control, i.e. illness, injury, a family crisis etc. or some other distraction that made college a lower priority than it needed to be. Please review the "extenuating circumstances" guideline for information about submission of an appeal: documents required, acceptable file types, contacts, etc.
If the scholar decides that they have eligible grounds for appeal, they should complete and submit an appeals form. The scholar must ensure that they complete the form completely and
submit evidence to support the appeal. All information supplied to the committee is considered confidential and will only be available to committee members.
On receipt of the appeal, the Parent Promise Office will check whether the appeal has eligible grounds. If it does, the scholar will receive an email of receipt; if it does not, the scholar will be notified via email and either advised that the appeal cannot be accepted or offered the opportunity to supply more information or evidence within a stated timescale.
Once the appeal has been accepted, the appeal form and documents will be submitted to the Appeals Panel for consideration.
The scholar will receive an email notification of the outcome of the panel's consideration of the case within 10 business days of the reviewing of the case. The outcome letter will explain the reasons for the Panel's decision and any conditional or probationary status. If the appeal is successful, you will be expected to raise your GPA and meet required credit hours with the academic year.
The decision of the committee is final. If a scholar is dismissed, it has been determined by the committee that the academic deficiency is such that the student will not be able to reinstate as a Parent Promise Scholar.
If a scholar experiences any of the following events and anticipates not being able to complete the requirements for that academic year, he/she may submit a Stop Out form with his/her Success Coach:
In addition to checking the reason for the request, the scholar will need to submit supporting documentation from the following list:
The scholar should also be prepared to provide additional details regarding the reason for the request and/or supporting documents. The request form should be completed in person with a Success Coach who will either approve or deny the request at that time.
If a scholar is suspended from or becomes ineligible to receive the DCPP scholarship because of a qualifying special circumstance, the scholar may appeal to their DCCCD Promise success coach to consider mitigating circumstances that resulted in his or her loss of eligibility. The appeal must be typed and include supporting documentation regarding the circumstances. The scholar will be notified by the Parent Promise Team within 10 business days after a decision has been made regarding the appeal. The following guidelines will be used to determine approval or denial of DCPP appeals due to extenuating circumstances:
Extenuating means "making forgivable." The adjective
extenuating is unusual because it's almost always used with the word
circumstances; the phrase
extenuating circumstances describes the specific reasons that excuse or justify someone's actions.
The following are commonly accepted grounds for extenuation:
The following is a non-exhaustive list of commonly rejected claims for Extenuating Circumstances:
Examples of acceptable evidence - the list is not exhaustive:
Examples of evidence which is not acceptable:
Important to note:
Interested applicants must ensure their graduating high school student has completed the Dallas County Promise Pledge by February 7, 2020. The interested applicant will be able to access the Dallas County Parent Promise pledge link on the
Dallas County Parent Promise Website.
After a DCPP scholar’s eligible state and federal grant aid has been applied, the Dallas County Community College District Foundation pays any remaining tuition balance. Dallas County Parent Promise funding will continue so long as the participant remains in good standing. A participant in good standing may receive funding for up to five years, or until the completion of a DCPP approved associate degree or certificate program, whichever comes first.
All DCPP scholars are eligible to apply for and receive other scholarship funds, which may be subject to donor restrictions.
To receive the initial financial aid award from DCCCD, DCPP scholars must complete the following tasks:
*DCPP scholars will never directly receive funds from Dallas County Promise or the Dallas County Community College District Foundation.
In order to renew their scholarship with the Dallas County Parent Promise, scholars must meet the following requirements:
The scholar is responsible for notifying the Dallas County Parent Promise when his/her contact information changes by emailing
email@example.com including their full legal name and DCCCD student ID in all correspondences.
Policies may be subject to change without notice. It is a scholar’s responsibility to refer to the policies as posted on the Parent Promise Website for updates and changes to the Promise program. All participants are required to refer to the policy manual of the year in which they entered the DCPP program.
Contact Questions: If you have additional questions that were not covered in this policy document, please email the Parent Promise Team at