Student Services

​​On this page:

The Admissions Office is responsible for student records and should be your contact point for the following:

  • Address or name changes
  • Residency questions
  • Verification of enrollment
  • Dallas College transcripts

For more detailed information about transcripts, please contact any Dallas College Admissions Office.

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Enrolling in college is a lot like preparing to run a race. You have to get ready, get set and finally go! You’re already ready because you’ve been admitted. Now, you have to get set and go!

Review all the steps to enrollment at Dallas College.

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Once you’ve registered for the last courses needed for your degree or certificate, you must submit a graduation application, even if you do not plan to participate in the annual commencement ceremony. The graduation application lets the college know which degree or certificate you are completing, how you would like your name to be printed on your diploma or certificate, and where your printed credential should be mailed.

Learn more about submitting your graduation application and participating in the optional commencement ceremony.

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Success coaching is an on-going, intentional, educational partnership dedicated to student success. As a Dallas College student, you will have a designated success coach who you should meet with every semester.

Your success coach can help you:

  • Complete the registration process.
  • Choose a career path that matches your program of study and degree or certificate.
  • Select a guided pathway that works for your four-year college of choice.
  • Connect to other campus resources.
  • Learn skills including time management, critical thinking and decision-making.
  • Create a plan for raising your GPA if you are on scholastic probation (Read the catalog for more information about scholastic probation/suspension.)

Learn more about success coaching and how to make an appointment.

To help you stay on track, download the Navigate mobile app. It's like having a personal success coach on call 24/7, from orientation through graduation.

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Please view the recommended technology for students taking online classes.

Under Texas law (TEC Section 51.907), if you drop too many classes without having an acceptable reason, your GPA and financial aid could be affected. Be sure you understand how this law may affect you before you drop a class.

For more information, please see Dropping a Course or Withdrawing from College in the catalog or read Facts About Dropping Classes. Your success coach can also answer questions about this law and how it may affect you.

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Dallas College's bookstores, operated by Follett, carry all books and course materials required for courses taught at the college, including new and used books, rentals and eTextbooks.

The Dallas College Store, operated by Follett, is a one-stop shop for Dallas College merchandise, school supplies and tech gear. Please refer to the bookstore website for the latest hours.

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Dallas College’s IncludED program provides students* access to the learning materials (e-books, textbooks, and some supplies depending on the course/program) at the start of each semester. The IncludED program allows students to focus on their education as opposed to figuring out how to find and pay for their learning materials.

*Students enrolled in Early College and Dual Credit programs may also participate in the IncludED program through their designated high school, provided that the high school has opted in.

Learn more about IncludED.

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Career and Transfer Skills Development provides a wide variety of career- and transfer-related resources and services to meet the needs of all students and alumni.

Our team meets you where you are. We will connect you with resources and help you develop the skills required to successfully transfer to a four-year university and/or enter the workforce.

Career and transfer skills development services and resources are provided at no cost, including:

  • Career coaching
  • Career exploration
  • Career assessments and interpretation
  • Resume writing assistance and review
  • Mock interviews
  • Job application assistance
  • Transfer application, admission and scholarship assistance
  • Job and transfer fairs
  • University campus visits
  • Career development workshops that enhance marketable skills

For assistance, contact us at CareerAndTransfer@DallasCollege.edu.

Or visit us at one of our Career and Transfer centers Monday-Thursday 8 a.m.-7 p.m., Friday 8 a.m.-5 p.m.:

  • Brookhaven: S building S065
  • Cedar Valley: D building D102
  • El Centro: A building A218
  • Eastfield: C building C237
  • Northlake: L building L129
  • Mountain View: S building S1053
  • Richland: E building E090

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Dallas College’s Counseling and Psychological Services (CAPS) team provides high-quality mental health services for currently registered students to promote the overall well-being, retention and success of our diverse student population. Services are available to Dallas College students ages 18+ and registered/attending the current, ongoing semester.

Counseling and Psychological Services are confidential services that are free of charge. Each campus has licensed mental health professionals available to help you. Counselors can provide individual counseling with a focus on mental health and well-being. Mental health services are available through telehealth and face-to-face at all campuses.

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Making a Counseling Appointment

Contact CAPS by phone or email:

  • Dallas College Counseling and Psychological Services – 972-669-6400 (Monday-Thursday, 8 a.m.-10 p.m.; Friday, 8 a.m.-5 p.m.)
  • Email Counseling@DallasCollege.edu with your name, student ID number, and any preferences for meeting at a specific campus if you have one.

Students can also schedule an appointment with CAPS through their Navigate account.

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Supporting the Whole You

The Student Care Network is a holistic network of care (both services and resources) committed to helping you meet all your needs.

Whether you need food, medical resources, legal aid, housing and rental assistance, scholarship information or mental health support, the Student Care Network can help you.

We accept referrals about people in distress, struggling with basic needs, experiencing unexpected crises or whose behavior raises concerns about their well-being or that of others. If you see or hear something, say something.

The Student Care Network team has been trained to appropriately respond to and provide resources to address mental, emotional, or psychological health conditions that may be disruptive, harmful or pose a direct threat or risk to the health and safety of the Dallas College community.

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Accessing Your Student Care Network

  1. Complete the Student Care Form.
    • Once you complete this form, your student care coordinator will email you to set up a time to chat over video, by telephone or on campus.
    • If you have not heard from your student care coordinator within two business days, please call 214-860-5800 and ask for a student care coordinator or email Connections@DallasCollege.edu.
  2. Your student care coordinator will refer you to the resources that can best meet your needs. This may include on-campus resources and/or off-campus resources through our community partners.

The Student Care Network is available to all Dallas College students.

Student Care Form

Note: This form is not for emergency situations. If you find yourself or someone you know in immediate danger, call 911.

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Dallas College is committed to providing reasonable accommodation and services to qualified persons with disabilities under the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008 and Section 504 of the 1973 Rehabilitation Act, which prohibits discrimination against individuals with disabilities.

Accessibility Services teams at each campus offer a variety of accommodations for students with disabilities or special requirements. Services are coordinated to fit individual needs and may include:

  • More time to complete an exam
  • Distraction-reduced environment to take an exam
  • Readers or scribes for exams
  • Assistance with notetaking in the classroom
  • Audio-recording lectures
  • Sign language interpreters
  • Computer-aided real-time translation service
  • Large print materials
  • Assistive technology

Students requesting services are responsible for providing current educational or psychological/medical documentation from a qualified professional verifying disability and need for assistance. For more information, contact Accessibility Services.

Links for more information:

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The Dual Credit and Early College High School program is approved and regulated by the Texas Higher Education Coordinating Board (THECB). The Texas Higher Education Coordinating Board defines dual credit as a system in which an eligible high school student enrolls in college course(s) and receives credit for the course(s) from both the college and high school. This program enables a high school student to earn credit towards high school graduation while simultaneously earning college credit towards an associate degree or workforce program certificate.

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The Financial Aid Office at Dallas College is committed to helping students find the financial assistance they need to meet their educational goals. The college participates in various state and federal grants, work-study, loan and scholarship programs. Most of these programs are available to anyone who demonstrates financial need and qualifies academically.

Students interested in obtaining financial aid must complete the Free Application for Federal Student Aid (FAFSA).

Students classified as a Texas resident who cannot apply for federal financial aid using the FAFSA are encouraged to complete the Texas Application for State Financial Aid (TASFA).

The financial aid application process begins each year on Oct. 1. Filing early is best.

Contact our Finance Aid Office for resources and assistance with completing your financial aid application.

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The mission of the Health Services team is to promote health, wellness and preventive care for the Dallas College community.

Health Services at all Dallas College campuses are provided by registered nurses licensed by the Texas Board of Nursing.

Nursing services offered at our campus Health Centers include, but are not limited to:

  • General health information and confidential health counseling
  • Over the counter (nonprescription) medicines such as Tylenol, aspirin and antacids for those 18 and older
  • First aid for minor illness and injuries
  • Vaccinations
  • Tuberculosis skin tests
  • Screenings: pregnancy, HIV, STIs, hearing and vision
  • Health and well-being presentations and events
  • Referrals to campus and community resources

You do not need to be sick to visit a Health Center. Health questions and concerns are welcome. Students with chronic health problems should visit the Health Center to discuss any special concerns with a nurse before attending classes, or whenever problems arise. No information about your health will be released without your written permission unless required by law.

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Nurse Help Line

Dallas College Health Services offers a Nurse Help Line to all students and employees seeking health advice and information.

  • 972-860-8970​​
  • Monday-Thursday, 8 a.m.-8:30 p.m. and Friday, 8 a.m.-5 p.m.

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Making a Health Services Appointment

Contact our campus Health Centers by:

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The Dallas College Honors Program offers an enriched and challenging academic environment where students are exposed to higher levels of learning through three themes: expertise, responsibility, and community. The Honors Program provides highly qualified students with an opportunity to develop the capabilities necessary to excel in their personal, educational and career goals.

Student must join the Honors Program and take Honors courses to be eligible to apply for an Honors Scholarship, graduate or transfer with Honors, wear the Honors stole at graduation, or transfer to a four-year Honors Program or college with their associated scholarships and opportunities.

Visit the Honors Program website for information about membership benefits, how to become a member and take Honors courses, and Honors Scholarships. Contact the Honors Program at Honors@DallasCollege.edu.

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At Dallas College, students can earn recognition and prestige for academic excellence by joining one of the seven chapters of Phi Theta Kappa, or another officially recognized honor society of Dallas College.

Our honor societies strive to:

  • Promote personal or professional development
  • Foster scholarly discourse and undergraduate research
  • Offer leadership, service or scholarship opportunities
  • Provide mentorship and engage students beyond the classroom

To learn more about the benefits of joining an honor society, or how to become a member, contact DCHonorSocieties@DallasCollege.edu.

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The International Admissions and Compliance Office is responsible for admitting and providing support services to both newly arrived and ongoing students who hold F-1 Visas. Designated School Officers (DSOs) and International College Coaches assume a crucial role in streamlining the enrollment procedures at Dallas College and offer steadfast support to students, ensuring their ongoing compliance with visa status requirements throughout their academic pursuits.

Information and services are provided in the following areas:

  • F-1 Admissions and Records
  • I-20 Services
    • SEVIS Maintenance
    • Travel Endorsement
    • I-20 Program Updates
  • Special Employment Authorization
  • Optional Practical Training (OPT)
  • Curricular Practical Training (CPT)
  • Transfer-out or Withdrawal Advisory
  • Concurrent Enrollment
  • Change of Status
  • General Immigration Advising

For assistance, contact us at International@DallasCollege.edu.

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The Multicultural Centers at Dallas College are a central location for program development, training, partnerships and student advocacy. Through campus programming, cultural immersion activities and leadership development, the centers offer transformative opportunities for students to gain knowledge, and the skills needed to become active leaders committed to building global equitable societies. We assist the campus community in creating a welcoming environment for our students by raising awareness and promoting campus wide advocacy and training on current and future issues affecting diverse populations.

Students can actively engage in cultural relevant programs, participate in a variety of workshops and guided dialogue around issues impacting diverse communities. We also offer specific programming for our International, Deferred Action for Childhood Arrivals (DACA) and new migrant/immigrant student populations.

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Deferred Action for Childhood Arrivals (DACA) and Dreamer Student Population

Multicultural Affairs at Dallas College also supports and advocates for underserved student populations. We connect our students to campus resources that help undocumented students overcome the unique challenges that prevent them from achieving academic, professional and personal success. We also serve as a bridge between our community partners and the college to meet the needs of these special populations.

Students can meet our Multicultural Affairs staff across all seven campuses to learn more about the following services:

  • Educational programming and training available
  • Information on financial aid and scholarships
  • Legal, health and counseling service referrals (internal and external)
  • Volunteer and leadership opportunities
  • Multicultural and International Suite space reservations (at specific campus locations)

Fill out Multicultural Affairs’ interest form to get in contact with our team.

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International Students

Multicultural Affairs is here to support and enrich the college experience of our international students. We offer structured programs where students can meet one another and become part of a vibrant international community. Some of the programs you can explore include:

  • International student orientation
  • Cross-cultural immersion trips and programs
  • Provide support to explore campus employment opportunities
  • Workshops on cultural identity, equity, global citizenship and intercultural competence
  • Referral to immigration and academic advising
  • Global campus programming

Fill out Multicultural Affairs’ interest form to get in contact with our team.

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Technology

As a Dallas College student, you will need a device with internet access. A web browser will be used to access learning materials and activities. Suitable devices are:

  • A Windows desktop computer or laptop running the Windows 10 or later operating system.
  • A Macintosh desktop computer or laptop running the OS X 10.8 or later operating system.

A Chromebook, tablet, smartphone or Linux computer may not be suitable for some activities. If you intend to use one of these devices, please ensure you have access to a suitable desktop or laptop device that uses the Windows or OS X operating system in case you are unable to carry out all activities on your device.

To be able to talk and listen in online class discussions, we recommend both a microphone and speakers/headphones. Please note that devices with small screens may make it difficult to view the material in your classes and carry out some activities.

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Be sure to download the Navigate app. It's like having a personal advisor on call 24/7. You can use Navigate to plan your class schedule, learn about careers, and communicate with your advisor. To use the Navigate app:

  1. Visit the Apple App Store or Google Play Store.
  2. Search "Navigate Student" and install the app.
  3. Once installed, search for "Dallas County Community College District" or Dallas College.
  4. Use your online login ID and password to log in.

Download on the Apple App Store  Android App on Google Play

Learn more about Navigate.

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eConnect

eConnect is your online interactive connection to student services. eConnect services include information about admissions, class listings, grades, tuition payments and more. Class listings include available seats, cancellations, eConnect is accessed via the web.

Here are some of the many tasks you accomplish through eConnect:

  • Set up/reset passwords and challenge questions
  • Sign up for emergency alerts
  • Check your grades (GPA)
  • See your class schedule
  • Request a transcript
  • Get your student email address
  • Update your personal email address
  • Update your mailing address
  • Submit a DART GoPass application

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eCampus

eCampus is your online interactive connection to your classes and will be your portal to most academic activities. Examples of what you'll find on eCampus include:

  • Announcements from professors
  • Chat rooms
  • Class content
  • Class syllabi
  • Library resources
  • News and media resources
  • Online classes
  • Calendar to synchronize with your smartphone

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Microsoft Office

Microsoft Office is available at no cost to Dallas College students. Students have access to Word, PowerPoint, Excel, OneNote, Teams, Outlook email and more.

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Getting Help With Technology

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Library

The libraries at Dallas College provide many services and resources for students, both on campus and online. Campus libraries house books and DVDs that can be checked out, and you can also browse many popular journals, magazines and newspapers. Campus libraries offer laptops, calculators and hotspots that you can check out on a first-come, first-served basis.

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Tutoring

The Tutoring Services team at Dallas College provides free individual and group tutoring to students who are currently enrolled in courses. Services include tutoring, review sessions, study groups and supplemental instruction.

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Academic Testing Center

The Academic Testing Center administers tests to students as directed by instructors and advisors/counselors. If you use the Testing Center, you must provide the following:

  1. A valid picture identification in the form of a current Dallas College student ID card, a valid driver’s license, a valid passport, or military ID card.
  2. Pens, pencils, erasers and calculators when needed.
  3. Scannable test answer sheet when needed.
  4. A testing Blue Book for essays if needed. The Testing Center will provide scratch paper when needed.

The center also administers psychometric tests upon referral by a counselor and correspondence tests to students taking courses at universities outside of Dallas College.

Assessment tests are also given through the Testing Center. The center administers the Texas Success Initiative (TSI) assessment test and the Accuplacer ESOL test for students whose native language is not English.

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DART Student Pass

The DART Student Pass is your key to the city. Heading to a class at one of our campuses? How about an event downtown? Get there with DART! Simply show your DART Student Pass using DART's mobile app, and your trip will be absolutely free. Find the nearest station to your campus.

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Paratransit Options

Students can also use DART Paratransit Services, an origin-to-destination, curb-to-curb, public transportation service for people with disabilities. This service provides transportation for riders who are unable to use DART's fixed route buses or trains.

You can start your application process online. The DART website offers information on these services, including A Guide to Paratransit Services. For more information on arranging paratransit services, please contact Accessibility Services at your chosen campus.

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Emergency Aid Fund

The Dallas College Emergency Aid Fund assists students who are considering putting their education on hold due to a financial emergency. Find out how to apply for emergency aid.

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Food Pantry

Each Dallas College location maintains a food pantry for students. Find out how to access free food through the campus food pantries.

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My Community Services

My Community Services is a free online directory to help you find the resources you need to succeed outside of school. You can find services in your area for free or reduced-cost medical care, food, job training and more.

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Texas Success Initiative (TSI) Assessment

The TSI Assessment is a placement test to help determine if you are ready for college-level course work in reading, writing and mathematics. If you are an incoming college student in Texas, you are required to take the TSI Assessment unless you are exempt. Read more about the TSI requirements.

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TRIO is a group of federal outreach programs that help students from traditionally underrepresented populations reach college and succeed. TRIO programs target low-income individuals, first-generation college students and people with disabilities. Services such as tutoring, scholarships, transfer/graduate assistance, academic advising, and assistance completing the federal aid application guide students through the academic pipeline from middle school to college and beyond.

Dallas College offers the following TRIO programs:

  • TRIO Student Support Services (TRIO SSS) offers a variety of academic services to help students as they pursue an academic certificate or degree and transfer to a four-year university.
  • TRIO Upward Bound is a federally funded program designed to help 9th through 12th grade students improve their academic skills, complete their high school education and enroll in and graduate from post-secondary institutions.
  • TRIO Talent Search identifies and assists individuals from disadvantaged backgrounds who have the potential to succeed in higher education. The program provides academic, career and financial counseling to its participants and encourages them to graduate from high school and to continue to — and complete — their postsecondary education. Services are available for students in the sixth through 12th grades, as well as adults ages 19-27.

Contact the TRIO Offices for more information and to discuss your participation.

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