Tips for using Collaborate Ultra
- Find a comfortable place with no distractions.
- Join 5-10 minutes prior to the start of the session so that you will have time to troubleshoot any technical issues.
- For the best sound quality, use a headset with a built‐in microphone.
Options for joining a session
There are several ways to join a Collaborate Ultra session:
If you need help with Collaborate Ultra, please contact the Student Service Desk:
Your instructor may send you a link to join the Collaborate Ultra session.
Step 1: Open the link in an internet browser. The supported browsers are Google Chrome, Firefox, Microsoft Edge and Safari.
Step 2: Underneath Type your name to join the session as a guest, type your first and last name. Then click
Step 3: Set up audio and video if you are prompted to do so.
Your instructor may also create a link within your eCampus course that will allow you to access Collaborate Ultra. When you login to eCampus, make sure you are using a supported browser (Google Chrome, Firefox, Microsoft Edge or Safari).
In the example below, an instructor has created a menu item called “Collaborate Ultra”. After clicking the menu link, students in this course can select a session to join.
Important: Not all eCampus courses have a Collaborate Ultra link, and the name and location of the link may vary between courses. Ask your instructor if you are not sure if you can access Collaborate Ultra in a particular eCampus course.
If this is your first time joining a session on this device, you may also be prompted to
set up audio and video.
Your instructor may send dial-in information for a Collaborate Ultra session. If they do, you will have the option to call the number and enter the anonymous dial-in PIN (Personal Identification Number) sent to you. You will appear as an anonymous caller to other attendees in the session.
Check with your instructor to see if a dial-in option will be available.
Important: Up to 25 attendees can dial in to a session from a phone. Once the maximum number of dial-in attendees has been reached, no one else can call in.