Student Email and Microsoft Office FAQs

​​Have a question about student email or Microsoft Office? Browse our FAQs for help.

• What is Dallas College Student Email?
• What is Microsoft Office 365?

Office 365 and Student Email Accounts

Because your Office 365 account and Dallas College Student Email account are one in the same, these FAQs will help you with issues that relate to both.

• How do I create a Dallas College Student Email and Office 365 account?
• What is my Dallas College Student Email and/or Office 365 user name and email address?
• How can I change my password?
• How do I close my Dallas College Student Email and Office 365 account?
  

Dallas College Student Email

• Can I forward my Dallas College Student Email to another email account?
• How do I resend an email in my Dallas College Student Email?
• I forgot my Dallas College Student Email address: what do I do?
• Can I view my Dallas College Student Email at locations outside of school?
• Which Web browser(s) work with Dallas College Student Email?
• What size is my Dallas College Student Email mailbox?
• How does Dallas College use my email address?
• How can I keep my email address private (i.e., not part of any searchable directory)?
• What can I do if another student is sending me unsolicited and/or harassing email in my Dallas College email account?
• What should I do if I think someone else knows how to log into my account?
• Why do I get a "page not found" error when I try to activate my Dallas College Student Email account?
• Who do I contact if I have problems with my Dallas College Student Email account?

Office 365 Installation

• Does my Office 365 account expire?
• I already have a copy of Office on my computer, do I need to install Office 365?
• How do I deactivate an installation of Office 365?