Frequently Asked Questions (FAQs)

​​​​ The virtual commencement ceremony celebrates your achievement with you being recognized by the college, community members, family and friends. It will be fun and unique in many ways and the information below might be ​helpful for your preparations. 

Frequently Asked Questions:


Info to Prepare for Commencement

1. What is a virtual commencement and why did DCCCD make the decision to do this? 

A virtual commencement will allow us to congratulate and honor the commitment and hard work of our students even though we are though we are unable to gather in-person this year. 

2. What is the meaning behind the theme “Making History 2020”? 

This year’s graduating classes overcame the unprecedented and sudden move to 100% online learning. The 2020 graduates will also be the final students graduating from our individual colleges as we transition to Dallas College in July.  

3. What is the difference between commencement and graduation? 

Commencement is the ceremony that is held at the end of the Spring semester in May. This ceremony celebrates the achievement of the degree, and graduates are recognized by the college, community members, family and friends. 

Graduation is the process of being awarded a degree. All students wishing to graduate should have submitted a Degree Plan Request Form prior to the end of their final semester. After submitting this request form, the college determines if you have met all of your degree requirements. 

4. Am I considered a graduate, if I participate in commencement? 

No.  You must complete the coursework and hours necessary to be considered a graduate from your college. Your participation or attendance at the June 13 virtual commencement does not mean that you have completed your degree requirements.  

5. Is there any cost to participate? 

There is no cost to participate in the “Making History 2020” virtual commencement on June 13, 2020.  

6. Am I eligible to participate in commencement? 

As long as you are six credit hours or less away from completing your degree/certificate (by the end of the spring semester), you are eligible to participate in virtual commencement on June 13.

6. Will the virtual commencement also include Fall 2019 graduates? 

Yes, the Spring commencement celebration is to celebrate our Fall graduates too! 

7. Are the early college high school students included in virtual commencement?

Yes, absolutely. If you are an early college high school student who is receiving a certificate or degree from one of the colleges of DCCCD, you will be included in virtual commencement.

8. During the virtual ceremony, do graduates need to do anything besides watch?

Virtual commencement will a one-way video broadcast where the audience will be able to see speakers appearing on screen. But you will not be able to visually see other audience members.  

Whether you choose to view the ceremony on the DCCCD YouTube or Facebook page on Saturday, you can interact with other graduates, faculty, staff, family, and friends who are watching by joining the chat (on YouTube) or by commenting (on Facebook).

9. Can I download and keep the video of my graduation ceremony?

Yes, you can download the video of your college's graduation ceremony. It will be available for download at dcccd.edu/grad2020 within one week of graduation, i.e., by June 21 at the latest!

Info About Applying for Graduation

1.Where in eConnect can I see how many credits I have left, if any?  

eConnect will show you have many credits you have left to complete for your certificate or degree. Click the “Credit Student Menu” and log into eConnect with your student ID and password. Finally, click the “My Program of Study” link.  

2. Is it too late to apply for graduation? 

Yes and no.

Applications for Graduation are still being accepted for the Spring 2020 semester for awarding purposes only. 

In order to be eligible to participate in the 2020 virtual commencement ceremony, you must have submitted an Application for Graduation by Friday, May 15, 2020. This deadline includes having your name appear in the ceremony program and  on screen for the virtual ceremony.  

However, we were able to include some of the last-minute applications submitted through May 22. 

If you missed the deadline to participate in the 2020 Commencement Ceremony, contact your college after June 13th for information on how to attend the 2021 ceremony. 

Note: requesting your free cap, gown and tassel from your college is a separate form. That RSVP/request form can be found at dcccd.edu/grad2020 through May 30.

3. What is the status of my Application for Graduation? Is my diploma being printed?  

Degrees and certificates are required to be posted to a student’s official transcript within 45 days of the completed term.  

For Spring 2020 graduates, the timeline was extended to 70 days. All degrees and certificates should be posted to your official transcript by July 23 for Spring 2020 graduates.  

Due to this deadline, priority is placed on the awarding of credentials for transcript purposes. Once all awarding is completed, credentials will be printed and mailed by Parchment, a 3rd party vendor. 

Parchment will email each graduate a personalized code that can be used to obtain a digital copy of your credential through their online platform. All physical credentials will be mailed within the same timeframe. 

4. How do I know if my Application for Graduation has been received by my college? How do I know if it has been approved? 

Currently, each of the seven colleges within the DCCCD has a different process for this. Please contact the campus in which you are being awarded to verify receipt and approval of your Application for Graduation.  

View email addresses for Commencement Questions.

5.Where in eConnect can I go to confirm I am being awarded a degree?  

Unfortunately, the confirmation of degrees and certificates cannot be verified through eConnect. However, if you have any concerns regarding the awarding of your credential, you may email your college.

View email addresses for Commencement Questions.

You may also select "My Program of Study" in eConnect to verify all your degree or certificate requirements have been met. 

6. Who should I contact if I have questions about meeting my degree requirements?  

You can contact the degree audit department at your college. Vie​w email addresses for Commencement Questions.

Info About Regalia

1. Am I required to wear a cap and gown? How do I get them?  

Your college is providing you with a free cap, gown and tassel upon request (it is optional). Visit dcccd.edu/grad2020 to complete your RSVP/request form by the May 30 deadline. 

Note: items requested by May 22 are guaranteed to ship to your home by June 13. 

2. How do I know if I am signed up for free graduation regalia? 

You receive an email copy (receipt) of your request form for graduation regalia (cap, gown and tassel) from Google Forms. This receipt is emailed after you visit dcccd.edu/grad2020 and submit a Class of 2020 RSVP form by the May 30 deadline. 

Updated June 12: If you missed the deadline for free regalia and would like to purchase a cap, gown or tassel on your own, stay tuned to this FAQ page. DCCCD is working with Josten's/Follett to see if individual orders are possible. We will update this FAQ when we know more.

3. Has my cap, gown and tassel shipped?

When your order ships, you automatically receive an email from UPS My Choice (mcinfo@ups.com). It lists JOSTENS COLLEGE as the sender and includes a tracking number, an estimated delivery time, and your delivery address. 

The delivery address is the one you provided when you submitted your Class of 2020 RSVP form (see previous question).

Note: If your tracking details say your order has been cancelled, please do not worry. There was a small group of Eastfield students that received a cancellation notice and this was a simple clerical error. Your order has not been cancelled and is on its way.

4. I haven't received my cap, gown and tassel. What do I do?

Missing the free regalia you ordered by May 30?

Contact UPS. Give them the tracking number UPS My Choice (mcinfo@ups.com) emailed to you. If they are still unable to find and deliver your package, then email Jill (JillLain@dcccd.edu) and she will look into it for you.
 
If you can't find an email from UPS My Choice with a tracking number, forward Jill the email copy (receipt) of your original request form for graduation regalia (cap, gown and tassel) from Google Forms. This receipt was emailed after you visited dcccd.edu/grad2020 and submit a Class of 2020 RSVP form by May 30.

5. What can I do if my cap and/or gown don’t fit?

Due to the current COVID-19 situation and social distancing measures we are not able to exchange caps and gowns. Here are some “fixes” that may help.

  • For gowns that are too large, if you are handy with a needle and thread (or know someone who is) you can easily hem up the sleeves and bottom. Otherwise, use strong tape, fusible tape or Liquid Stitch to shorten. (If using fusible tape—Stitch Withery or Wonder-Under—use a warm iron and protect fabric with a thin dishtowel. Do NOT apply a hot iron directly to the gown, as it will melt.)
  • If your gown is too tight, just leave it open and wear something nice underneath. Alternatively, you can make a slit up the back so it will fit. (No one will be able to see the back in your photos!)
  • If your cap is too small, tuck up or cut a slit up in the back and use bobby pins to secure it to your head.
  • If your cap is too large, use bobby pins to secure it to your head.

6. What color is my college tassel?

Brookhaven is green, Cedar Valley is golden yellow, El Centro is light blue, Eastfield is orange, North Lake is navy blue, Moutain View royal blue, Richland is purple.

7. What is the proper way to wear my cap and tassel? 

The flat part of the cap should be level and parallel to the ceiling and not tipped to the back or the side. The crown of the cap should sit approximately 1 inch above your eyebrows and about 1-1.5 inches above each ear. Bobby pins can be used to keep the cap in place. Before the ceremony, the tassel hangs off the right front side of the cap. When the degree/certificate is officially conferred, graduates will move their tassels to the left. 

8. Are college stoles available for purchase?

Due to a large interest from students, college stoles are being created! 

Josten's (the seller/vendor) will have an order form for anyone who wants to purchase a college stole starting Tuesday, June 16, 2020. That order link will go live here.

Jostens is referring to these college stoles as the "Class of 2020 Historic College Stoles" since these stoles commemorate the last graduations from the seven individual colleges of DCCCD. 

9. Are there special graduation cords or stoles for veterans, honor students, etc?

It depends on your college. Here is who students can contact for details on special cords/stoles:

Info for Commencement Attendees

1. How can friends and family attend my virtual commencement? 

Share the celebration website to invite your friends and family: dcccd.edu/grad2020. On June 13 we will post links on the website to view virtual commencement on the DCCCD YouTube and Facebook pages. You can also directly visit these social media platforms.

2. Can I get a copy of the commencement program? 

Yes, you can view and download a digital program on June 13 at dcccd.edu/grad2020. Your college will mail you an official, printed program later this summer. They will also mail diplomas this summer, separately. 

3. Will a recording of the commencement be available after graduation for friends and family who were unavailable on June 13? 

Yes, the entire ceremony will be recorded and available after the event at dcccd.edu/grad2020. You will also be able to download the ceremony video within one week of graduation, i.e., by June 21 at the latest!

4. Will my name be said/shown at all DCCCD virtual graduations, or just at my college’s? In what order will the names be said/shown? 

Your name will be shown during your college's virtual commencement ceremony. It will be listed with the certificate or degree program you are graduating from, in alphabetical order. 

View and download commencement programs to see lists of graduates names along with notations for special recognition (for example, veterans). Go to the Legend in the program for details about what the different marks and symbols listed next to some graduate names mean. Since each college has different marks of recognition, the Legend is important for understanding.

Graduates names will not be read out loud during the virtual commencement. This decision was made due to the logistics involved with recording the announcement of nearly 10,531 names across the seven colleges of DCCCD as well as the need to conserve time, amongst other considerations.

5. Are graduates photos or videos being shared? 

Thank you for sharing your photos, videos and memories with us! Submissions received by noon on May 28 may featured on screen during your college’s virtual graduation ceremony! Submissions received after May 28 may still be used in our graduation recap video o​n the DCCCD website, as well as our various social media accounts. You can also use #dcccdGRAD.

We don’t have official college yearbooks, but we still like to preserve memories. Especially during this historic graduation year! The Class of 2020 is THE last class graduating from the seven individual colleges of DCCCD! 

6. Is there an official hashtag for graduation? 

While the colleges each have their own hashtags, you’ll see a lot of students using #dcccdGRAD and #dcccd. We look forward to seeing your graduation stories! 

7. Will there be a sign language interpreter? Captions?  

A sign language interpreter will be part of our virtual commencement to ensure everyone can enjoy the ceremony today. YouTube and Facebook also offer closed captioning for virtual commencement. 

8. Where can I buy college swag for a graduate I know (or myself)? 

You can shop for official DCCCD and college merchandise at ShopDCCCD.com. Get your individual college gear while you still can! 

Info About Diplomas

1. Where will my diploma be mailed? Can I have it sent to an alternate address? 

Your diploma will be mailed to the mailing address your college has on file in eConnect. To update your mailing address, visit econnect.dcccd.edu. Click the “Credit Student Menu” and log into eConnect with your student ID and password. Finally, click the “Update My Address” link (located under My Personal Info). Please note, this will only update your mailing address and will not change your address of residence or tuition rate. If you need to update your residency, please contact the Admissions/Registrar's Office on your campus for further instructions. 

Parchment, a 3rd party vendor, will also email each graduate a personalized code that can be used to obtain a digital copy of your diploma/credential through their online platform. All physical credentials will be mailed within the same timeframe as the digital copies are made available. 

2. When is my diploma being printed and mailed?  

Degrees and certificates are required to be posted to a student’s official transcript within 45 days of the completed term.  

For Spring 2020 graduates, the timeline was extended to 70 days. All degrees and certificates should be posted to your official transcript by July 23 for Spring 2020 graduates.  

Due to this deadline, priority is placed on the awarding of credentials for transcript purposes. 

Once all awarding is completed, credentials will begin to be printed and mailed by Parchment, a 3rd party vendor.  Parchment will also email each graduate a personalized code that can be used to obtain a d​igital copy of your diploma/credential through their online platform. 

3. Is it true that DCCCD is giving grads free college swag later this summer? How do I get it? 

Yes, it is true! Your free swag box will be mailed to you later this summer, made possible by Deloitte in partnership with DCCCD. Please update your address in eConnect by June 3. We'll be using that address to mail your swag.

More Questions for Us?

Please visit the Contact Us page of the website.