Virtual Sessions 3

2:50 - 3:50 p.m.


TAO Self-Help Modules: Taking Care of the Mental Health Well-being of Students, Faculty and Staff

Presenters: Dalia Blell, Quinessa Johnson and Karen Cuttill

This presentation will feature an overview of TAO Self Help Modules. TAO offers high production quality, online educational modules with engaging videos and animations along with interactives. Educational modules use evidence-based models such as cognitive behavioral therapy, behavioral activation, acceptance and commitment therapy, mindfulness and positive psychology.

Participants can expect to hear about how TAO can be used by students, faculty and staff. Participants will learn how to access the platform and how to help others use it.

TAO’s tools can be used in many ways, including:

  • First-year experience
  • Student conduct offices
  • Athletic departments
  • Student life and engagement
  • Therapy preparation self-help
  • Health and counseling centers
  • Employee wellness

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Supporting Veterans and Military-Connected Students

Green Zone: A staff and faculty training program designed to promote a positive and supportive environment for our military-connected students

Presenters: Michael Anguiano, Maribel Cruz, Jamie Gregory, Daniel Razo and Jon Tarell

This presentation will cover six main topics:

  1. Military basics — learn common terminology, military demographics and military culture
  2. Challenges for veterans — including the transition to civilian life, college life, physical and invisible challenges
  3. Classroom considerations — How are student veterans different than traditional students? How does their experience play into the classroom?
  4. Dallas College resources/policies — What are the offices on campus that serve veterans? Where can you direct veterans?
  5. Community resources — What are some of the off-campus resources that provide assistance to veterans?
  6. Requirements to be a Green Zone volunteer

Learning Outcomes:

  • Build a better understanding of military-connected students.
  • Develop confidence in teaching and working with military-connected students.
  • Gain increased knowledge concerning resources available for military-connected students.

The presentation will be similar to a moderated, interactive panel discussion, with the intent to provide opportunities throughout for audience participation and input.

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Ready for the World: The Integration of Career Development To Support Student Success, Retention and Completion

Presenters: Lathera Addison, Christol Johnson and Dominica McCarthy

Participants will understand how the integration of career development supports student success retention and completion. Participants will learn:

  • How the integration of career development supports students in obtaining the marketable skills needed to attain quality employment, which will improve the communities in which they live through civic engagement fused initiatives
  • Ways to align services and coursework with career development outcomes
  • How everyone can engage students in career development processes

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Leverage Technology: Empower Yourself To Become Better at Serving Others and Retaining Customers for Life

Presenter: Waymon D. "Wade" Hyde

Customer service isn't just about smiles and thank yous. Providing exceptional care requires all of us to proactively find ways to meet and exceed the expectations of our customers — both external and internal — often by creating paths of least resistance. Readily available technologies, including automated scheduling, advanced communications and online surveys, are tools we can all use to improve our interaction with others and create a more efficient experience for everyone. In this talk, Wade Hyde, who is a professor of marketing at Dallas College El Centro Campus with a background in corporate communications, professional sales and customer service, shows how to apply some key concepts illustrated in "Customers for Life: How To Turn That One-Time Buyer Into a Lifetime Customer" by local Dallas automotive legend Carl Sewell. Hyde then provides examples of how anyone can take advantage of readily available Office 365 apps and programs like Bookings, Scheduling Assistant, Forms, OneDrive and Teams to significantly improve the customer experience for everyone.

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“I must govern the clock, not be governed by it.” – Golda Meir (How To Manage Time)

Presenter: Tabia Hubbard

Participants can expect to learn what time management is and why it is important. They can also expect an interactive, fun and engaging presentation experience.

  • They will analyze and evaluate how they manage their time using a time management survey.
  • They will discuss and learn how to establish priorities based upon values and goals.
  • They will learn how to demonstrate self-management by setting reasonable boundaries and expectations.

There will be an opening interactive ice breaker activity, a time management survey and engaging questions posed to participants.

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It Starts With Me: Understanding and Managing Microagressions in the Workplace and Classroom

Presenter: Carmen McIver

Participants can expect to learn about microaggressions in the workplace and how they jeopardize the inclusion and equity of students and staff alike. Participants will learn examples of microaggressions/micro-insults and will acquire resources to help them navigate situations that involve microaggressions. Lastly, participants will not only have the opportunity to share their experiences but learn from students and employees from various campuses.

Faculty and staff will learn how to properly communicate in a healthy and inclusive manner with their colleagues and students to foster a more approachable learning and working environment. This presentation will also promote and foster a better understanding of the issues with diversity and inclusion, microaggressions and racial injustices students and employees encounter on campus. It will help challenge campuses to promote a safe space for marginalized groups to express themselves about racial and identity biases and injustices without consequence — backlash, retaliation or lack of understanding. Overall, employees will develop skills to effectively name, respond to and prevent racial microaggression in personal and professional settings.

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A Transformative Educational Experience: Civil Rights Up Close and Personal

Presenter: LaJuanda Bonham Jones

Some scholars teach U.S. history from the “top down” and focus on the presidents and famed figures and their achievements. Others approach U.S. history from the “bottom up” and concentrate on social struggles and their impacts on race, gender, class and immigration issues. In light of recent events, it is appallingly evident that most Americans know just a fraction of U.S. history. In large part, we could attribute such ignorance to the denial and erasure of historical truths that have persisted for centuries. However, as an institution of higher learning, we have an obligation to our students to unveil false narratives and teach historical truths.

To get closer to the truth, we must observe U.S. history through the lens of the African diaspora and engage in, if you will, “Black down” and “Black up” pedagogical approaches. The former studies and celebrates the leadership, innovations, contributions and successes of African Americans, in spite of systemic racism, while the latter examines and acknowledges the long arms and sharp talons of racism that denies the history, “defers the dreams,” represses the human rights and undervalues the lives of African Americans, thus leading to struggles against systemic racism.

Now, we could argue that it is human nature to shun or shy away from such painful truths, and allow “history to repeat itself.” Or, in our steadfast pursuit of historical truths, we can choose to learn more about real U.S. history, and ultimately, our real selves.

The purpose of the 2019 Dallas College North Lake Campus Civil Rights field trip was to educate our students about the “real heroes of the South” and guide them on a memorable bus journey into the heartland of the Civil Rights Movement: Jackson, Miss., and Birmingham and Montgomery, Ala. In four days and three nights, our “freedom riders” visited momentous Civil Rights sites, museums and memorials, such as the Mississippi Civil Rights Museum, 16th Street Baptist Church, Rosa Parks Museum, Dexter Avenue King Memorial Baptist Church and National Memorial for Peace and Justice. We were in rapture when conversing with real-life Civil Rights heroes, knowledgeable museum curators and inspirational tour directors. Their remarkable stories and legacies inspire us to reach new heights. As a prologue to the trip, our students attended Civil Rights presentations lectured by Civil Rights faculty and staff advisors so that they would be immersed in topics including slavery, lynching, racial segregation, mass incarceration, role of the African American church, civil disobedience and equal justice.

In 2020, we expanded the number of Civil Rights presentations and had over 400 people in attendance. Unfortunately, we had to cancel our second Civil Rights field trip due to the COVID-19 pandemic. Nevertheless, we remain undeterred. Strategies for scaling up our Civil Rights programming are currently being discussed. Our mission — and hope — is that we continue to provide more students with such transformative educational experiences so that they may be equipped with historical truths and become our real leaders and heroes of tomorrow.

Participants will:

  • Learn about the planning process that went into the successful execution of the Civil Rights trip.
  • Be exposed to student experiences from the Civil Rights trip. Strategies for program scalability will also be discussed.

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