Google IT Support Professional Certificate

​​​The Google IT Support Professional Certificate helps prepare you for an entry-le​vel job in IT support in under six months. ​​​​No experience is necessary. Visit grow.google/itcert to learn more.​

 
​​215,000Number of unfilled IT support jobs across the U.S.
 
$53,470Median annual wage for computer user support specialists
 
Under 6 mos.​​Average time to complete program when dedicating around 5 hours per week
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The Google IT Support Professional Certificate is currently offered at El Centro in two ways: 

  • Option 1: Through a unique partnership between Dallas College’s Computer and Information Technology department and Year Up, students can earn both Google’s IT certificate and Dallas College’s Site System Administrator Level One certificate.​ To learn more, contact rchivers@yearup.org.
  • Option 2: S​tudents can also register to complete Google’s IT certificate through one course, either for credit or through continuing education. Both options are available on a rolling basis, although enrollment is limited.​ To learn more, contact belicia@dcccd.edu.

​Both options combine online coursework with in-person instruction. If you are interested in learning more about the Google IT Support Professional Certificate at Dallas College, please email the contacts listed above.

Solo Pieh​
Program Graduate
After earning his Google IT Support Professional Certificate at El Centro, Solo landed a six-month corporate internship at a major banking organization in an IT-related role. Four months into his internship, he received a full-time job offer at the company after exceeding his team’s expectations.

What is IT Support? 

IT support is one of the fastest growing fields in the United States.​ When computer systems fail​ or hardware breaks down, IT support professionals are the skilled workers who solve the problems. Their median salary is about $53,540 per year.

Get Job Search Help 

Once you compl​ete the certificate, you can choose to have your information sent to leading employers including​ Bank of America, Cognizant, GE Digital, Google, Hulu, Infosys, MCPc, PNC Bank, RICOH USA, Sprint, TEKsystems, UPMC, and Walmart and its subsidiary companies​.

Learn More 

Coursework includes a dynamic mix of video lectures, quizzes and hands-on labs. Participants also will hear from Google employees with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping-off point for their careers.

This course is next offered in fall 2020 at El Centro. It is listed in the catalog as ITSE 1491, Special Topics in Computer Programming; make sure to search for and select the El Centro version of the course.

Find out more about this career field and course

 

Google does not generate any revenue from the IT Support Professional Certificate program, as it’s philanthropically funded by Google.org. All content is industry relevant and not Google enterprise specific. The Google IT Support Professional Certificate is made available to Dallas​ College and other community colleges in the U.S. via a philanthropic Google.org grant to JFF.​​​​

​​​Once you complete the program, you can opt in to share your information directly with top employers hiring for IT jobs, including: Bank of America, Walmart, Sprint, GE, PNC Bank, Infosys, UPMC, TEKsystems, Hulu, ​​​Sam's Club, iJET, RICOH, hayneedle.com, Bonobos, ModCloth, Moosejaw, Shoes.com, Store No. 8, Allswell, Vudu, Cognizant, KFORCE, MCPc, Intel, Veterans United Home Loans, H&R Block and Smuckers.

This program is presented with Google.org, Coursera and JFF, and in partnership with the following organizations:

  • ​Year Up
  • Per Scholas
  • Upwardly Global
  • ​Student Veterans of America
  • Goodwill
  • USO
  • Partner4Work
  • Francis Tuttle Technology Center
  • Institute for Veterans and Military Families