Where Do I Go for Help With Online Classes?

​​Course Help

If you need help with understanding course materials or completing course assignments, please reach out to your instructor. You will find their email address in the syllabus. Learn more about the role of your instructor and how to contact them. 

Technology Help

Check out our list of Learning Technologies for resources and helpful information.

eCampus Help

eCampus is the online learning environment used by all your classes.

• Check your browser for compatibility with eCampus
• How to clear your cache and cookies
• Access eCampus at ecampus.dcccd.edu
• Need help with your username and password?
  
• Getting a sign on error when logging into eCampus?
• eCampus tutorials
• How to submit an assignment
• Test taking tips for students (Text Only)
• Discussion Board: Viewing and replying to posts

Student Technical Support

• Contact information for Student Technical Support
• Check the eCampus Customer Service Center for answers to Frequently Asked Questions.
• Call the Student Help Desk at 866-374-7169.

Tutoring, Libraries and Learner Support

View the Learning Support page for more information about libraries and tutoring.

Additional Help Is Available to All Students

See our Virtual Student Resources for all the services that are available. Some key areas of help include:

• Success Coaching (Advising)
• Career Resources and Jobs
• Student Care Network
• Accessibility Services