Medical Front Office Assistant Certificate Information Packet

​​ ​ red and blue dallas college heath sciences logo

The Dallas College School of Health Sciences offers a Medical Front Office Assistant Occupational Skills Award (first semester) and a Level I Certificate (first and second semesters) at the Brookhaven campus.

Special skills are necessary for handling a busy and demanding medical office and skilled, technologically sophisticated medical office workers are in high demand. More and more health care facilities are seeking employees who have computer and internet knowledge, communication skills, interpersonal skills as well as the ability to work as part of team and with a diverse clientele to meet the needs of today’s medical office.

The Medical Front Office Assistant Certificate program is designed to develop and strengthen office skills for a medical setting. The curriculum prepares students to work in entry-level office positions in a variety of health care settings with skills in medical terminology, medical office procedures, computer and medical software applications as well as basic medical billing and coding.

Equal Educational Opportunity

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression.

DISCLAIMER:

The Medical Front Office Assistant Certificate program does not guarantee job placement in medical offices, hospitals, medical coding and billing offices or other relevant health care settings.

A. General Admission Requirements to the College

Applicants to the Medical Front Office Assistant must meet all college admission requirements as outlined in the official college catalog.

Applicants must have earned either a high school diploma or General Education Diploma (GED) before they will be eligible to apply to the program.

All students applying or enrolled at a Dallas College campus are required to submit their Social Security number to the Registrar’s Office. Students who do not possess a Social Security number must complete a form obtained at the Registrar’s Office. For more information, consult a Registrar/Admissions Office at any Dallas College campus.

Official College Transcripts:

Prior to application to the Medical Front Office Assistant program, potential applicants must have submitted official transcripts from all colleges and universities the applicant has attended whether the coursework is or is not relevant to the program application. Transcripts from Dallas College campuses are not required.

The transcripts must be current with the print date no earlier than three years prior to the applicant’s anticipated admission to the program. If the official transcripts have not been submitted, the individual’s application will be voided.

Official transcripts must be sent electronically from the applicant’s previous colleges to StudentTranscripts@dcccd.edu. Transcripts sent by the applicant in pdf or other formats are not accepted. Transcripts may also be mailed from a college in a sealed envelope to Registrar-Brookhaven Campus, 3939 Valley View Lane, Farmers Branch, TX 75244.

Five-Year Time Limit:

Any previous coursework that is being presented for transfer for the Medical Front Office Assistant program must have been completed less than five years prior to the start of the class for which you are applying. No coursework will be accepted from a college outside of the United States.

The college reserves the right to accept or reject any coursework completed at other colleges and/or outside the five-year time limit presented for transfer evaluation toward the Medical Front Office Assistant Program and will be at the discretion of the program coordinator.

B. Application Requirements to the Medical Front Office Assistant Program

Application to the Medical Front Office Assistant program requires the following steps:

  1. Application and current admission to Dallas College.
  1. Submission of all official transcripts to the Registrar/Admissions Office at Dallas College.
  1. Viewing an online Medical Front Office Assistant program information session.
    • Potential applicants are required to carefully review the contents of this information packet and then view an online Medical Front Office Assistant Information Session in its entirety. A link to a questionnaire will activate at the end of the presentation. Once the questionnaire is submitted, an email will be sent to you as well as our staff to verify that you have watched this information session.
  1. Meet with Program Advisor
    • Students pursuing the Medical Front Office Assistant Program must consult with our campus academic advisor for initial advising and registering for the correct sequence of classes.
    • Contact: Mr. Chad Price, senior academic advisor, ceprice@dcccd.edu.
    • You can also schedule an appointment to meet with someone in Advising.
  1. Application Filing Period
    • Registration for summer and fall courses begins in mid-April and registration for spring courses begins in mid-November each year. Enrollment is on first come first serve basis, the program typically accepts 20 students each semester.
  2. Please contact the individuals below for assistance:
    • Nehal Rangnekar, MS, CPC, Professor, Medical Front Office/HIT programs, nrangnekar@dcccd.edu, 972-860-4266, Building Q, Room 214
    • Chad Price, Senior Academic Advisor, ceprice@dcccd.edu, 972-860-4923, Advising Center, Building S, Room S106

C. Curriculum - Medical Front Office Assistant

Semester I - Medical Front Office Assistant Occupational Skills Award

  • The first semester offers 13 college credit hours.

Course Prefix

Course No.

Course Name

Credit Hrs.

POFT

1127

Intro to Keyboarding

1

POFI

1301

Computer Applications I*

3

MDCA

1313

Medical Terminology

3

POFM

1317

Medical Administrative Support**

3

POFM

1327

Medical Insurance

3

Total

13

*POFI 1301 Computer Applications I (please select only specific sections listed for the Medical Front Office programs each semester in the course catalog).

**POFM 1317 Medical Administrative Support is the capstone course for this award.

Semester II - Medical Front Office Assistant Certificate

  • Students must have completed the courses listed under Semester I for college credit in order to enroll in the Semester II courses listed below.
  • The second semester offers a total of 21 college credits: (Semester I-13 credits + Semester II-8 credits)

Course Prefix

Course No.

Course Name

Credit

POFM

1302

Medical Software Applications

3

POFM

2333

Medical Document Production

3

POFM

1280

Cooperative Education (Externship)*

2

Total

8

*POFM 1280 Cooperative Education – Medical Administrative/Executive Assistant and Medical Secretary is the capstone course for this award, this course requires students to complete 160 hours of unpaid, hands-on work experience in a medical office setting to perform the skills they have obtained through classroom application.

D. Program Sequence

Courses are scheduled in a particular sequence for a reason. Knowledge, skills, and attitudes are developed throughout each course and they build upon each other, moving from the simple to the complex.

  • You may enroll in the program either as full-time or part-time.
  • Students must have completed the courses listed under Semester I for college credit in order to enroll in Semester II classes.
  • Courses in this certificate are either offered as face-to-face courses at the Brookhaven campus or completely online. Please check browsable class schedule for specific course offerings each semester.
  • For the POFI 1301 Computer Applications I course; enroll only in specific sections listed for the Medical Front Office/Medical Coder programs each semester in the class schedule.
  • If you complete only the first semester, apply for Medical Front Office Assistant Occupational Skills Award.
  • If you complete both Semesters I & II, apply for the Medical Front Office Assistant Certificate.
  • All courses in the program must be completed with a minimum of “C” to be eligible to enroll in the next classes and to obtain the certificate.
  • If a grade of D or F is earned, the student must schedule an appointment with the program coordinator before enrolling in any additional classes.

E. Externship Information

  • POFM 1280 Cooperative Education – Medical Administrative/Executive Assistant and Medical Secretary is the capstone course for students who have successfully completed both, Semester I and II, courses of this certificate program.
  • This course requires students to complete 160 hours of unpaid, hands-on work experience in a medical office setting to perform the skills they have obtained through classroom application.
  • Students are responsible for identifying their own externship with approval from the instructor.
  • Students are responsible for their own transportation arrangements to campus and to their assigned healthcare facilities for practicum experience.
  • Drug Screening and Criminal Background Check:
    • If required by the health care facility, students will be required to undergo a criminal background check and drug testing as well as complete immunizations and Tuberculin skin test prior to beginning their practicum/externship experience.
    • Students are responsible for all charges incurred for these screenings and immunizations.
    • Students are responsible for their own actions and must not engage in any activities considered non-professional or non-conducive to proper patient care.
    • Failure of a student to maintain a professional attitude may result in reduction of course grade, course failure, and possible expulsion from the program.
    • Any student who is “let go” from the externship will receive a final course grade of F, no exceptions.
    • If the student decides to leave the externship for any reason with or without any notice to the instructor, the student will earn a final grade of F, no exceptions.

F. Estimated Expenses

  • The tuition is charged according to the number of credit hours for which a student enrolls and location of legal residence. For more information, visit this link Cost and Tuition at the college website.
  • IncludED on Day One: beginning with Fall 2020 registration, the price of most required learning materials — including textbooks, online publisher content, software, art supplies, science lab kits and even certain medical supplies — will be included with the price of tuition.
  • This cost estimate does not include the fees for immunizations, criminal background check, or drug testing if required by the health care facility.

Note: Program requirements are subject to change. Students are responsible for ensuring they have the latest program information packet available at time of application.

Visit the Medical Front Office web page for more information.

Thank you for your interest in obtaining information about this program.