Case Management Department
Baylor Medical Center
“I originally started the Office Technology (now BOSS) program with the intent of obtaining a better job in the workforce. Because of the things I learned, I was able to land my first administrative assistant job at Parkland Hospital, where I discovered I enjoyed working in the medical field and really enjoyed the job. I went back to school to update my Microsoft Office knowledge and earned an associate degree as an executive assistant, in hopes of obtaining an executive assistant position and furthering my career.
“I’d have to say the best thing about my Dallas College experience was the teachers, especially those in the Office Technology division. They assisted me throughout my college career through thick and thin, and helped me get to where I am today.”
Cathy McKinney has earned three associate degrees from North Lake. She holds A.A.S. degrees in Office Technology - Administrative Assistant and Office Technology - Executive Assistant, as well as several certificates, and was awarded the Excellence in Office Technology award as a student. She also earned an associate degree in Computer Information Technology - Networking and Support. In her position as an administrative assistant in the Case Management Department of Irving’s Baylor Medical Center, she helps to coordinate information between case managers and the hospital to insurance companies, authorize patients’ admission stays and make sure the hospital is paid for its services.