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We’ll be answering your questions about myPortal here and in the monthly student and employee e-newsletters.
If you have a question that is not listed below, please forward it to
the myPortal team.
Yes. Our goal for myPortal is use of a single login ID and password for district-based information services. When the portal launches, faculty and employees will use the same login they use to access their office computers. Students will use the same login they use to access eConnect. Initially, myPortal, eConnect, Outlook, and mySite will use this single login ID and password. Over time, additional services such as eCampus and Library Services will be added.
If you can’t sign in to myPortal or you are not in the correct constituency group (Employee, Faculty, Student), it might be because:
Find out more about the verification process by visiting: http://econnect.custhelp.com/app/answers/detail/a_id/1235
In the past, DCCCD employees needed two user IDs to log in to most district services and tools:
For Single Sign-On to work, IT needs to match each employee’s 3x4 login ID to their “matching” e7 login ID.
IT has matched up most everyone’s IDs, but they need each employee to verify that the match is correct or provide the missing information when no match could be made.
All employees must verify by February 10, 2014, to have access to eConnect.
For more background information, read J.D. Haight’s blog post about verification (login required).
No, myPortal is not intended to replace any existing district tools. myPortal is an additional service that will provide you access to many of the district tools and resources you're already using from a single website. With myPortal, you'll be able to access these tools securely at work, at home or while traveling -- anywhere you have access to a Web browser.
Most users won’t need to attend special training. How-to videos on the site will guide you through the most common uses. In addition, because myPortal is built using Microsoft’s SharePoint Services, guides on how to use many of the features within myPortal can be found with a quick Internet search. For administrators of Information Sites and Team Sites, additional training will be required.
myPortal currently has three constituencies: students, faculty and employees. A Constituency Site is the main page you see after logging in. It gives you access to information and services that are targeted to your role in the organization:
Watch a video explanation.
A Team Site is a specialized site within myPortal that provides a central place for storage of and collaboration on documents, as well as shared discussions, information, calendars and more. Team Sites will allow members of teams, workgroups and councils across the district to collaborate in a secure environment, accessible on most any Internet-enabled device.
Watch a video explanation of the differences between Constituency Sites, Team Sites and mySites.
mySite is a personalized, customizable website for DCCCD employees. It’s where you can share information about yourself with other employees and students — your areas of expertise, current projects and colleague relationships. You can also view, manage and store all of your documents, tasks, links, calendar, contact information for colleagues and other personal information. Want to publish a blog for your co-workers about information that affects them? mySite gives you the ability to do that.
Yes! myPortal will not only give you access to a Web-based version of your Outlook email but also collect and display information from your Outlook calendars and tasks.
Yes! The portal is cross-platform and cross-browser compatible, meaning you’ll be able to access myPortal services on most Internet-enabled devices from anywhere in the world.
The portal offers many features similar in function to popular social networks. Along with personal profile pages (mySites), myPortal will allow users to share photos, blogs, wikis and more. This information can also be combined into personal activity feeds that stay updated with what your colleagues are sharing on the site.
As myPortal adoption increases, the integration of the service into our daily workflow will rise more and more. Depending on your position, myPortal offers countless tools for improving your workflow, ability to collaborate and efficiency. For a brief overview of how myPortal works, please take a few minutes to watch the SharePoint in Plain English video.
We are in the process of determining how much disk space we can provide individuals and teams for document storage.
We are in the process of establishing a process for requesting additional disk space.
Your current documents and files will not be automatically uploaded to myPortal or mySite. However, there are several options for adding your current and future content to the portal. You can connect myPortal to Office and/or sync folders on your desktop to SharePoint Workspaces.
The short answer is yes. The portal is not expected to impose additional strains on bandwidth for district-based services. Separately, District Service Center is aware of speed and response issues related specifically to Colleague and eConnect and is diligently working with vendors to improve the overall experience.
Teams will be able to share documents and pages with the various constituencies within myPortal on Information Sites. Each college and location will have control over the content on the Information Sites within their areas of myPortal.
We provide that information as a convenience for our students so they don’t have to toggle back and forth between two websites.
To publish announcements, news or events in the College Announcements, News and Events sections, contact your college’s Marketing Office. Upon approval, they will either post the item(s) for you or give you access to the system and teach you how to post the items yourself.
If you want to publish a districtwide announcement, news or events, contact the Internet Publishing Team at email@example.com
For best results, use Internet Explorer. myPortal supports several commonly used Web browsers. However, certain Web browsers might cause some myPortal functionality to be downgraded, limited or available only through alternative steps. In some cases, functionality might be unavailable for noncritical administrative tasks.
The list cannot be displayed in Datasheet view for one or more of the following reasons:
To solve this issue, install "2007 Office System Driver: Data Connectivity Components."