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Would you like to learn critical negotiation and conflict resolution skills that will save your employer money, time and personnel problems? Are you interested in improving the quality of your interpersonal relationships?
Conflict management and dispute resolution offer skills for nearly every career field and interpersonal arena. You can learn to resolve disputes through arbitration, negotiation, mediation, facilitation and other approaches. Specific focus areas include domestic relations, the workplace, ethical issues, organizational and community issues, or more advanced understandings of mediation or negotiation.
Opportunities for good conflict managers exist in:
Even if your job description doesn’t include conflict resolution skills, you can enhance your career by mastering them. Many people also take courses to improve their interpersonal relationships both at work and at home.
Conflict Management offers courses that can:
El Centro College is the only one of the seven colleges of DCCCD to offer the Conflict Management program.
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The Texas Mediator Credentialing Association has established criteria for granting various levels of credentials.
To mediate court-appointed cases, the state of Texas does require a minimum of 40 classroom hours of training for individuals, with 24 additional classroom hours required to mediate cases involving the parent-child relationship, usually in divorces. Courses meeting these requirements conform to the standards set by the
Texas Mediation Trainers Roundtable.
Two courses, Introduction to Mediation and Introduction to Divorce Mediation, satisfy the required minimum 40 hours to mediate in the state of Texas (each course actually provides 48 classroom hours).