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Workers in this role will support on an ongoing basis the technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of software. They also provide one-on-one support, in a traditional “help desk” model, to individual users with questions or problems.
Individuals training for this role will have a general background in information technology or health information management.
Workers in this role will be able to:
Technical/Software Support Staff Application (PDF - 50KB)