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Implementation Manager


General Description

Workers in this role provide on-site management of mobile adoption support teams for the period of time before and during implementation of health IT systems in clinical and public health settings.

Suggested Background

Workers in this role will, prior to training, have experience in health and/or IT environments as well as some administrative or managerial experience.


Workers in this role will be able to:

  • Provide leadership ensuring that implementation teams, consisting of workers in the roles described above, function cohesively.
  • Apply project management and change management principles to create implementation project plans to achieve the project goals.
  • Interact with diverse personnel to ensure open communication across the end-users and with the support team.
  • Lead implementation teams consisting of workers in the roles described above.
  • Manage vendor relations, providing schedule, deliverable and business information to health IT vendors for product improvement.
  • Coordinate implementation-related efforts across the implementation site and, with their Health Information Exchange partners, troubleshooting problems as they arise.
  • Apply to these activities an understanding of health IT, meaningful use and the challenges practice settings will encounter in achieving meaningful use.

Implementation Manager Application (PDF - 51KB)