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Faculty Resources

Faculty members are responsible for starting the Journey to Success process for students. If a faculty member notices a problem with a student, the faculty member will talk to the student about the problem before opening a case. The instructor can suggest that the student take advantage of Journey to Success. To open a case for a student, use the Retention Alert link in the eConnect Faculty Menu. Learn how to use the Retention Alert module.

The Journey to Success program is not meant to replace individual interaction with a student, but is meant as an extra support system to assist with that student’s retention. Once a faculty member opens a case, the student’s assigned success coach will meet with the student and address the problem.


Read frequently asked questions regarding Journey to Success and the role of faculty members.

Whom to Contact for More Information

Program Coordinator Dr. Shirley Higgs, District Director, Student Success

Journey to Success Coordinators:

Brookhaven College: Chad Price
Cedar Valley College: Patsy White
Eastfield College: Brynndah Hicks-Turnbo
El Centro College: Roberto Cruz
Mountain View College: Sylvia Faz
North Lake College: Lynda Edwards
Richland College: Illona Smith
Dallas Colleges Online: La'Kendra Higgs