Bill J. Priest Center for Economic Development
Dallas County Community College District
Quest For Quality 2000: Using the Baldrige in
Education Criteria
and
The Texas Award For Performance Excellence
Lesson Plan
- Check In - Thoughts from Yesterday
Burt Peachy
of terms
Burt Peachy and Jim Carmichael, Texas Quality Foundation
- Action Plans
- Alignment
- Cycle Time
- High Performance Work
- Leadership System
- Measures and Indicators
- Performance
- Process
- Productivity
noon
Richland College and Brazosport Independent School District Award Applications
- Understanding the Texas Award For Performance Excellence and Baldrige in Education self-assessment process.
Burt Peachy
Table Facilitators (including Jim Carmichael and Award Applicants as available)
Team Process:
- Divide into seven teams; each with a workshop facilitator
- Each team will be assigned one of the seven Texas Award For Performance Excellence and Baldrige in Education criteria to address in their analysis
- All teams will be given the same two case studies, i.e. Richland College and Brazosport Independent School District Award applications
- Each team will draw comparisons between the two applications
- Each team will address the following question:
Question:
"What was the institution's approach to the criteria? How was it deployed? How did they document their results? Were there best-practices? What were some opportunities for improvement? What can we learn from these two schools to guide our design of a self-assessment model that would allow us to write an application a year from now?
Participants will be able to distinguish between institutional audits, assessments and benchmarking processes.
Participants will have a greater appreciation for the systemic approach to institutional self-assessment inherent in the Texas Award For Performance Excellence and Baldrige in Education criteria.
Participants will have a greater knowledge
of the self-assessment process through the case study analysis of two award applications from Quality Award educational winners.
Each team will be assigned a workshop facilitator.
Each team will conduct an analysis of the case studies around one of the Texas Award For Performance Excellence and Baldrige in Education criteria.
The team will make a report to the group.
Team Reports
Please Develop a report (no longer than 10 minutes) using the following guide:
- Give us a brief description of the standard you were addressing;
- Post a flipchart sheet with bullets of the approach, deployment, results.
- Where were there potential best practices and also opportunities for improvement
- Consensus score for the institution on that particular criterion assigned.
Organize the teams;
Discuss the questions:
- How Do You Begin to Develop a Process for Adopting Texas Award For Performance Excellence and Baldrige in Education Criteria at Your Institution?
Burt Peachy and Award Applicants
Group Question:
Question:
"How can you begin to discuss this information with the rest of your colleagues at your college? Where do you begin? Once you have built some understanding, how do you deploy this information throughout your college?
Participants will gain an understanding of the necessity of looking at college-wide systems as you being the adoption of the quality criteria for self-assessment.
.
- Participants organized into groups;
- Groups address the question
being asked
- Groups Facilitated in the process of answering the questions
Group Process Tools:
Question #1 - Process flowchart
Question #2 - Cause & Effect Diagram
Handouts, PowerPoint presentation; website presentation; sample features.
Calendar of events.
- Overview of the Self-Assessment Design Project
Burt Peachy and Bob Arnold
- Project Objectives
- Introduction to the project's Virtual Learning Network - Website: www.dcccd.edu/qfq
- Project Protocols: responsibilities, timelines, milestones, coordination, participant skill requirements (for web learning)
- Project Evaluation
Discussion, questions and answers.
Handouts;
Presentation packets and disks for use at the college.
- First Assignment - Taking This Information Back to Campus
Bob Arnold and Burt Peachy
Facilitators responsibilities:
- Handout the materials
- Review the materials
- Take any questions
Participants are responsible for the following back at their campuses:
- Conduct a presentation
- Gather input
- Organize that input into a short report
E-mail the report to the Project coordinator for posting on the project website and an upcoming virtual discussion.
:
/s - what went well today; how can we improve?Burt Peachy
Group evaluation
Participants will be exposed to working with the quality session evaluation tools, i.e. the Plus/Delta