Jim Carmichael
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Jim Carmichael has been Executive Director of the Quality Texas Foundation since 1995, shortly after he retired as Vice President of Operations from Rockwell International Corporation in Richardson, Texas after 33 years with the company. Jim received his Bachelors Degree in Engineering from Oklahoma State University, and his Masters Degree in Engineering from Southern Methodist University in Dallas. He is past chairman of the Richardson Chamber of Commerce and of the Baylor/Richardson Medical Center. The mission of Quality Texas is to involve as many Texas organizations and individuals as possible in a process of continuous improvement, customer satisfaction focus, and performance excellence. The Texas Award process is the primary tool to carry out this mission. Patterned after the Malcolm Baldrige National Quality Award, the Texas Award is an annual recognition of those Texas organizations that excel in performance excellence, quality, and customer satisfaction. The benefits of participation are in the self assessment that occurs during application, and the extensive feedback report prepared for the applicant by a team of trained, certified Examiners who review and analyze the application. |