How will I know if I have a financial aid award?
You will be notified by mail or e-mail when you have an award. You may also view posted financial aid awards, account summaries and other helpful personal information in eConnect, DCCCD's secure online services (login required).
How will I get my money?
DCCCD processes and distributes refunds and disbursements (including financial aid funds) with the help of Higher One, a financial services vendor.
As a credit student, you’ll receive a MasterCard-branded card — the DCCCD Money Card — in the mail. The card will give you access to Higher One’s Web site. There, you’ll choose one of three options for receiving your money:
- Deposit to a free Higher One checking account — The DCCCD Money Card then becomes a debit card for your account. Before choosing this option, visit http://www.DCCCDMoneyCard.com so you can learn how the card works, understand its benefits and find out how to avoid paying any fees. (With this option, you’ll get your money within one business day.)
- ACH deposit to another checking account of your choice (With this option, you’ll get your money within two to three business days.)
- Paper check mailed to your home (With this option, you’ll get your money in five to seven business days.)
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To ensure you get your money, here’s what you need to do:
- Verify that DCCCD has your correct address at https://econnect.dcccd.edu/moneycard and set up an activation word (login required). If the address is not correct, you’ll need to visit the Registrar’s Office at your primary college, which will require a photo ID and address verification documents. Check with your registrar to see exactly what is required.
- After your DCCCD Money Card arrives in the mail, use your card to log in to and select your refund/disbursement preference at http://www.DCCCDMoneyCard.com. (Even if you don’t think you’ll need it, you must identify your refund/disbursement preference as soon as you receive the card in the mail. The reason: Any money that DCCCD owes you will be paid through your selected refund/disbursement preference. This includes financial aid disbursements, refunds, grants and any other payments you may be owed.)
- Keep your DCCCD Money Card and password safe, private and secure.
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When will I get my money?
If you receive a financial aid award before your credit classes start:
- Any tuition you owe will be deducted from your award. Tuition will not be deducted earlier than 10 days before the first day of classes.
- You will receive an initial disbursement of up to $700 unless there are blocks on your student record (for example, if you have an outstanding balance from a previous semester). You can use the initial disbursement to buy books and supplies for your classes. You will not receive this money any earlier than 10 days before the start of classes.
- You will receive any remaining funds eligible for release after the financial aid lock date and after beginning attendance has been certified by each of your instructors.
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If you receive a financial aid award after classes have begun:
- Any tuition you owe will be deducted from your award.
- You will receive any remaining funds eligible for release after the financial aid lock date and after beginning attendance has been certified by each of your instructors.
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To help you get your money as soon as possible, make sure the Admissions/Registrar’s Office at your college has your correct e-mail and mailing address.
Questions or concerns? E-mail your college Financial Aid Office.