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ERS and DCCCD Carrier Contact List
HROG Section:Work/Life Benefits
Document Title:ERS/DCCCD Carrier Contact List
Last Date Revised:Sept. 1, 2005
Applies To:All Benefits-Eligible DCCCD Employees and Retirees
Source:District Human Resources/Employees Retirement System of Texas (ERS)
Purpose:

Employees Retirement System of Texas
18th and Brazos Streets
Austin, TX 78711-3207

Customer Service:
800-252-3645
Voice Response System:
877-275-4377
Web site: http://www.ers.state.tx.us/

Disability and Term Life Insurance
Fort Dearborn Life Insurance Company (FDL)
Group Life and Health
P.O. Box 655403
Dallas, TX 75265
Customer Service:
800-778-2281
Disability/Life Claims:
800-778-2281
fax: 972-996-9361

EOI Applications
80-451-0271
Option 2 fax: 972-996-9371

Long Term Care
Continental National America (CNA)
877-895-6762
Web site: https://www.ltcbenefits.com/Home.asp

Texa$aver Deferred Compensation (CitiStreet)
800-634-5091
Web site: https://texasaver.csplans.com/portal/PortalLogin.jsp
 
Blue Cross Blue Shield of Texas - Health Select #38000
P.O. Box 6109
Dallas, TX 76266
Customer Service:
800-252-8039
fax: 888-368-3407
Web site: http://www.bcbstx.com/

Mail supplemental forms for Health Select Plan to:
BCBS TX Group Accounts
P.O. Box 6109
Abilene, TX 79608

Medco Health Solutions, Inc.
P.O. Box 65032
Dallas, TX 75265
800-903-8345
HealthSelect's pharmacy benefits manager (including mail order)
Member Services for HealthSelect
Pharmacy Help Desk: 800-922-1557
Physician Line: 800-753-2851
Physician Fax Line: 888-327-9791
Web site: http://www.merck-medco.com

DENTAL
Government Employees Hospital Association
(GEHA) #2389
State of Texas Dental Choice Plan

P.O. Box 100
Independence, MO 64051-0100
800-618-2389
Web site: http://www.txdentalchoice.com/

Aetna DMO #79580
One Prudential Circle, Fourth Floor
Sugarland, TX 77478
800-275-1794
 
TEXFLEX
Payflex Systems
P.O. Box 3039
Omaha, NE 68103-0039
866-353-9839
fax: 866-286-6897

PayFlex Systems USA
(TexFlex reimbursement account claims, balance)
Web site: http://www.theflexcard.com/

SKIP
Texcare Partnership
P.O. Box 149276
Austin, TX 78714
800-647-6558

Deer Oaks EAP Services
Employee Assistance Program
local: 214-559-2171
toll free: 877-616-8351
Teen Hotline: 800-396-2467
Relay Texas: 800-735-2989
Web site: http://www.deeroaks.com

Other Notes:

Medicare 800-633-4227
Providers who accept Medicare

Social Security Administration
800-772-1213

Texas Department of Insurance
800-252-3439

Internal Revenue Service
800-8299-1040
800-829-4059

TeleTax recorded information
:
800-829-4477