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Internal/Confidential Information

 

FAQ: What constitutes confidential information?
Answer: The following information is considered confidential information and requires protection with the highest levels of security:

• Social security numbers (SSN)
• Passwords
• Credit or debit card numbers (and security codes) or bank account numbers
• Grades and academic standing
• Medical records protected by HIPAA
Further information on what constitutes confidential information can be found in the DCCCD Information Classification Scheme

FAQ: Where do I store confidential information?
Answer: Confidential information must only be saved on secure DCCCD network drives (e.g. U:, P: drives, etc.).

For further information on rules for storing confidential information see the Working with Confidential Information document.

FAQ: How do I send confidential information via email?
Answer: Confidential information must never be sent via email unless it is transmitted securely as an attachment using an encryption method approved by your location IPSO.

For further information on rules for emailing information see the Working with Confidential Information document.

To learn how to encrypt email attachments, watch the training video: Information Security for E-Mail: Encrypt Excel and Word Files 

FAQ: How secure are instant messaging programs?
Answer: Instant messaging programs are not secure and must never be used to send confidential information.

For further information on rules for securing internal/confidential information see the Working with Confidential Information document.

FAQ: How should I handle emailed or faxed credit card account numbers?
Answer: Credit card account numbers must not be solicited or accepted via email or fax. 

For further information on rules for securing internal/confidential information see the Working with Confidential Information document.

FAQ: What is the process for sending a fax with internal or confidential information?
Answer: When it is necessary to send a fax with internal or confidential information, you must call ahead to alert the recipient so that they can promptly retrieve the information?

For further information on rules for faxing information see the Working with Confidential Information document.

FAQ: How do I lock my Windows workstation?
Answer: You can lock your Windows workstation by pressing the Windows key and "L" key at the same time on your keyboard.

For further information on securing your workstation see see the Working with Confidential Information document.

FAQ: What type of shredders should be used for shredding confidential information?
Answer: “Confetti” cut shredders must be used for shredding confidential information.

FAQ: Who do I contact if I have questions concerning the retention, storage, and disposal of confidential information?
Answer: You should contact the DSC Records Management Department if you have questions concerning the retention, storage, and disposal of confidential documents.

For further information on the disposal of internal/confidential information see the Working with Confidential Information document.