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Employee Assistance Program

HROG Section:
Work/Life Benefits
Document Title:
DCCCD Employee/Dependent Assistance Program (EAP)
Initial Date Posted:
Sept. 1, 2004
Board Approval:
Applies To:
All Full-time and part-time DCCCD Employees and Eligible Dependents
District Human Resources
Related TASB Policy:
Last Date Revised:


The DCCCD Commitment …

DCCCD realizes that unresolved personal problems may adversely impact an employee’s job performance at all levels of responsibility. Problems solved today prevent bigger problems tomorrow. The majority of problems facing individuals and families arise through difficulties of daily living.

Deer Oaks' Employee Assistance Program is a benefit provided by DCCCD to its employees at no cost to the employee.

Deer Oaks offers a multidisciplinary team of trained psychologists, social workers, psychological associates, psychiatric nurses and licensed professional counselors trained to assist employees with behavioral health difficulties. Some of the potential benefits of an EAP include:

  • Enhance the productivity of employees and the company
  • Decrease absenteeism, turnover and workplace conflicts
  • Enhance the level of morale and well-being of employees
  • Arrive at workplace changes which are in the organization’s and the employee’s best interests
  • Provide a source of support, training, information and appropriate referrals to assist employees in managing their stress more adaptively
  • Reduce unnecessary utilization of health benefits, thereby reducing overall health care costs for the employer and employee 

Deer Oaks offers an extensive range of behavioral health services as part of the Employee Assistance Program (EAP). These may include:

  • Telephone Triage
  • Comprehensive Diagnostic Assessments
  • Individual, Marital, Family and Group Psychotherapies
  • Clinical Coordination and Consultation Services
  • Crisis Intervention Services
  • Supervisor/Manager Training
  • Psychoeducational Inservices
  • Appropriate Referrals for Financial, Legal or Health Plan Needs

Deer Oaks can help you resolve all kinds of issues. Anything that affects emotional, cognitive, behavioral or interpersonal well-being is an appropriate reason for accessing Deer Oaks' services. This includes issues such as:

  • Depression
  • Anxiety
  • Interpersonal, Familial or Marital Conflicts
  • Grief: Death and Dying
  • ADHD and Conduct Problems
  • Substance Abuse
  • Stress Management
  • Caring for an Elderly Parent
  • Parent Training
  • Trauma: Abuse/Neglect
  • Domestic Violence
  • Financial, Health or Legal Difficulties





At no cost to employees and dependents …

Six (6) prepaid counseling visits per incident.

If needed, additional sessions or services with cost are based on a "sliding scale."

Employee Responsibility

HR Responsibility

Exceptions To Policy

Other Notes

Related Links

Deer Oaks EAP 

phone: (210) 615-8880
Toll Free: 1-866-327-2400
Fax: (210) 615-0501