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Service Provided

Company Name

General Benefits Management

Employees Retirement System of Texas
18th and Brazos Streets
Austin, TX 78711-3207

Customer Service:
877-275-4377
website: http://www.ers.state.tx.us/

     
Health Insurance

United Healthcare (effective Sept. 1, 2012)
866-336-937
website: http://healthselectoftexas.welcometouhc.com/index.html

    

Dental (three plans)

 

 

 

HumanaDental
PO Box 14639
Lexington KY 40512-4639
877-377-0987
website: http://www.humanadental.com/ers/

HumanaDental DHMO Plan
State of Texas Dental Choice Plan

State of Texas Dental Discount Plan
Administered by: Careington International Corporation
7400 Gaylord Parkway
Frisco, TX 75034
(844) 377-3368

  

Prescription Drugs

Caremark
Research Team
P.O. BOX 6590
Lee’s Summit, MO 64064-6590
customer service representatives
888-886-8490

website: http://www2.caremark.com/ers/cda/

  

Disability (Short and Long-Term
Care)

 

 

 

 

 

 

 

Aon Hewitt Absence Management LLC (effective Sept. 1, 2013) 
855-604-6230
Hours: 7 a.m. to 7 p.m. Monday - Friday

website: https://www.aontipp.com/

 

Submit paper disability claims to the current administrator at:
P.O. Box 655403
Dallas, TX 75265-5403

File a Claim for:

  

Long-term Care

 

 

 

 

 

John Hancock Life Insurance Company - this is no longer an optlion offered by ERS
Group Long-term Care
PO Box 111
Boston, MA 02117

Customer Service: 800-400-9396 available M-F,
7:30 a.m. - 5:30 p.m. CT (except holidays)

Visit the John Hancock: http://www.johnhancock.com

  

Optional Term Life Insurance

  • Dependent Term Life
  • Optional Term Life
  • Voluntary AD&D

Minnesota Life Insurance Company
Toll-free Customer Service: 877-494-1716
website: https://web1.lifebenefits.com/lbwcm/pd/ers/

Send claims and EOI applications to:
Minnesota Life Insurance Company
PO Box 1209
Austin, TX 78767-1209

For overnight mail deliveries only:
600 Congress Ave, Suite 2160
Austin, TX 78701

  

Flexible Spending Account

 

 

 

 

TEXFLEX
Payflex Systems
P.O. Box 3039
Omaha, NE 68103-0039
866-353-9839
fax: 866-286-6897

PayFlex Systems USA
(TexFlex reimbursement account claims, balance)
website: https://texas.payflex.com/CustomLandingPage.aspx

  

Employee Assistance Program

 

 

Deer Oaks EAP Services
Employee Assistance Program
local: 210-615-8880
toll free: 1-866-327-2400
Fax: 210-615-0501
website: http://www.deeroaks.com

  

401k/457 investment plans

Texa$aver Deferred Compensation
Great-West Life & Annuity Insurance Co.
      

Retirement Investment Agencies

ORP/TRS Active Carrier List

 

Other Related Links:

Medicare 800-633-4227
Providers who accept Medicare

Social Security Administration
800-772-1213

Texas Department of Insurance
800-252-3439

Internal Revenue Service
800-8299-1040
800-829-4059

TeleTax recorded information
:
800-829-4477

Can't find what you're looking for? Please contact Traci Morin x1516. 

Last Date Revised:

  • Sept. 1, 2005
  • Sept. 1, 2011
  • Sept. 1, 2012 (Insurance: United Healthcare)
  • July 7, 2013 (Disability: AON Hewitt)