Administrative Assistant, Case Management Department
Baylor Medical Center, Irving

“I originally started the Office Technology (now BOSS) program with the intent of obtaining a better job in the workforce. Because of the things I learned at North Lake College, I was able to land my first administrative assistant job at Parkland Hospital, where I discovered I enjoyed working in the medical field and really enjoyed the job. Most recently, I updated my Microsoft Office knowledge and obtained an associate degree as an executive assistant, in hopes of obtaining an executive assistant position and furthering my career.

“I’d have to say the best thing about my DCCCD experience was the teachers, especially those in the Office Technology division at North Lake College. They assisted me throughout my college career through thick and thin, and helped me get to where I am today.

“Would I recommend the Office Technology program at North Lake to other students? Absolutely, without a doubt. The instructors are very attentive and will ensure that you have the knowledge you need to succeed.”

Cathy McKinney has earned three DCCCD associate degrees from North Lake College. She holds A.A.S. degrees in Office Technology - Administrative Assistant and Office Technology - Executive Assistant, as well as several certificates, and was awarded North Lake’s Excellence in Office Technology award as a student. She also earned an associate degree in Computer Information Technology - Networking and Support. In her current position as an administrative assistant in the Case Management Department of Irving’s Baylor Medical Center, she helps to coordinate information between case managers and the hospital to insurance companies, authorize patients’ admission stays and make sure the hospital is paid for its services.