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Conflict Management

This program is currently closed. Check out other degree plans offered by the colleges of DCCCD.  

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Would you like to learn critical negotiation and conflict resolution skills that will your employer save money, time and personnel problems? Are you interested in improving the quality of your interpersonal relationships at home and at work?

Get started today in Conflict Management at DCCCD!

Conflict management and dispute resolution offer skills that have just begun to be tapped in nearly every career field. Learn to resolve disputes through arbitration, negotiation, mediation, facilitation and other approaches. You can focus on specific areas such as domestic relations, the workplace, ethical issues, organizational and community issues, or more advanced understandings of mediation or negotiation.

Opportunities for good conflict managers exist in both the private and public sectors, in labor and employment disputes, public policy, legal actions, health care, education, religion and human resources departments.

Even if your job description doesn’t currently include conflict resolution and dispute management skills, you can enhance your ability to be hired and promoted by knowing how to effectively use them. Many people take our courses simply to improve their interpersonal relationships both at work and at home.

Conflict Management Degree and Certificate Options
El Centro College

Our Conflict Management program offers courses that not only count toward a certificate for college credit but also can be taken as continuing education classes or to fulfill state-mandated education for mediators or certificate requirements for professional organizations.

See more on Conflict Management.

Conflict Management Credentials and State Requirements

It is important to note that there is no licensure or official certification process for mediators in the state of Texas. However, various organizations, agencies and institutions may grant credentials or institutional certificates in mediation or alternative dispute resolution.

The Texas Mediator Credentialing Association has established criteria for granting various levels of credentials; it is a voluntary organization open to attorneys and other professionals. The organization was formed as a response to the Texas Supreme Court’s desire for better-quality mediators in the state.

To mediate court-appointed cases, the state of Texas does require a minimum of 40 classroom hours of training for individuals, with 24 additional classroom hours required to mediate cases involving the parent-child relationship, usually in divorces. Courses meeting these requirements conform to the standards set by the Texas Mediation Trainers Roundtable.

Two of our courses, Introduction to Mediation and Introduction to Divorce Mediation, satisfy the required minimum 40 hours to mediate in the state of Texas (each course actually provides 48 classroom hours).