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Whitney Center, CPCS

photo of Whitney Center, CPCS

Medical Staff Services Coordinator, UT Southwestern Medical Center

“I completed the Medical Staff Services associate degree program at El Centro College about four years ago. I can truly say that I have never regretted my decision. I was searching for a new career after experiencing employment dissatisfaction and burnout in my career field — I was a commercial art director for more than 20 years.

“I wanted something in the medical field because of its stable, recession-proof and age-blind qualities. But I wanted to make sure it didn’t have anything to do with blood, because I’m a fainter. So I started doing legwork looking for a nonclinical field in the medical profession. I also knew that whatever field I chose, it couldn’t be boring, since I was used to a fast-paced and interesting work environment.

“I went to an open house at El Centro and I decided that Medical Staff Services sounded interesting. The two-year El Centro program gave me what I needed to make the 180-degree switch in careers. It prepared me with the basic medical knowledge I needed and the very specific principles used daily by medical staff services coordinators.

“In this job, I never do the same thing two days in a row; each day is a new challenge. I think this profession would be a good fit if you enjoy investigating, learning and critical thinking. It’s a fairly busy and involved atmosphere, but I don’t feel there’s a lot of pressure. Just about everything I learned in the program I apply on the job, from anatomy to clinical terminology.

“Since graduation, I have worked at two hospitals. I plan to stay at my current place of employment for as long as they’ll have me. I have also completed another milestone of certification as a certified professional credentialing specialist (CPCS). The work that I do is very fulfilling because I am part of a department that is a key part of ensuring patient safety in the hospital. There are daily challenges, frustrations and constant fires to put out, but I’ve never stopped learning, and it has never been boring. This also makes my job fulfilling. Of course, the decent pay and great benefits don’t hurt either.

“It all started with attending an open house at El Centro College and has blossomed into a satisfying new career. The opportunities provided by El Centro are a valuable resource for anyone wishing to further their employment position. I highly recommend the Medical Staff Services program.”

Whitney Center earned an associate degree in Medical Staff Services from El Centro in 2005 and has been in his current position since April 2006. He holds credentials as a certified professional credentialing specialist (CPCS).