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Medical Front Office at a Glance

 
photo of a woman at the front desk of a medical office

What does a medical front office assistant do?

  • Practices information technology skills in the “front office” of a health-care facility so that the “back office” medical staff, including care providers such as doctors and nurses, can function efficiently
  • Performs administrative duties such as working with incoming and outgoing patients, scheduling and monitoring appointments, applying standardized codes to patient records, and insurance billing
  • Works in a medical facility, primarily in computer and communication skills, without medically-related patient contact

What is the career outlook?

  • Jobs available in doctors’ offices, clinics, health-care agencies, medical insurance companies, primary health-care organizations, surgical centers and long-term or extended home care settings
  • Typical five-day, 40-hour workweek in the office of various types of medical facilities
  • In Texas: 30-35% projected job growth through 2018 and median salaries $12.97-$13.77 per hour or $27,000-$28,600 annually*
    In Dallas County: median salaries $14.05-$15.39 per hour or $29,200-$32,000 annually*

Statistics are included only as guidelines and will vary with fluctuations in the economy and job market. More specific local hiring and salary information can be obtained at college information sessions.

Medical Front Office program 

Awards and coursework Brookhaven Cedar Valley Eastfield El Centro Mountain View Richland Credit hours Continuing Education contact hours
Medical Front Office Assistant Certificate X         26  
Medical Front Office Assistant Marketable Skills Achievement Award X         12  
Medical Front Office Medical Coder Certificate X 39
Continuing Education coursework for specific skills training X X X X X X   varied


What are the program prerequisites?

Here are the links to the current course catalog listing all of the prerequisites, courses included, and the length of the program.  Medical Front Office Assistant Certificate, Medical Front Office Assistant Marketable Skills Achievement Award and Medical Front Office Medical Coder Certificate.

Who can help me decide which health science career is right for me?

Contact the Health Careers Resource Center.

What more do I need to know?

  • Acceptance into the credit Medical Front Office program is through the general admission process to Brookhaven College. The Medical Front Office Assistant Certificate is for individuals who have at least one year of office experience, are new to a medical setting, can demonstrate proficiency in document formatting and who have successfully completed the courses in the Medical Front Office Marketable Skills Achievement Award.
  • Learn more about Medical Front Office
*America’s Career Infonet 2011 data for medical assistants-administrative and medical secretaries