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Workers in this role provide on-site user support for the period of time before and during implementation of health IT systems in clinical and public health settings. These individuals will provide support services, above and beyond what is provided by the vendor, to be sure the technology functions properly and is configured to meet the needs of the redesigned practice workflow.
Individuals training for this role will have a general background in information technology or health information management.
Workers in this role will be able to:
Implementation Support Specialist (PDF - 50KB)