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We are aware of your concerns regarding financial aid and are working diligently to address them. Most important, we are protecting eligible students’ registrations and classes. DCCCD is experiencing growing pains caused by a number of changes that have occurred in our financial aid function, including:
Change is always difficult at best.
We are marshalling all of our resources to address the challenges that we are experiencing by:
We are making progress, and we will continue working to make improvements.
What Can You Do to Help?
Financial Aid Call Center representatives are authorized to handle questions about your specific financial aid application. The Call Center can be reached at 972-587-2599. You can send email to firstname.lastname@example.org or fax questions to 214-378-1870. Call Center representatives are available Monday through Friday from 7 a.m. to 7 p.m.